Copy link to clipboard
Copied
I sent a form for a signature to be added using only the client's email address. I did not add his name to the form. However, when I sent it, it siad that it had sent to someone else (still at the right email address). So instead of just saying it had "sent to john@abc.com" it said "sent to Julie (john@abc.com)". It turned out that the name it had added was the client's wife. Any idea how/why this happened.
Copy link to clipboard
Copied
The person you sent the request to (john@abc.com) has their adobe account configured with Julie, instead of John. If the person goes to his adobe account, they can change it.
Find more inspiration, events, and resources on the new Adobe Community
Explore Now