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Resending a signed document to same email

New Here ,
Jan 13, 2021 Jan 13, 2021

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Once  document is signed I send it to multiple people.  Periodically one of the people will ask for me to resend the signed document to them, which I used to be able to do.  Now, if I try to send a signed document to an email that I have already sent it to Adobe will not allow me and gives me a message saying "already a participant in this agreement and cannot be added as a sharee."  How can I share a document more than once to the same email?

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Adobe Sign forms , Manage documents , Send documents

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Adobe Employee ,
Jan 13, 2021 Jan 13, 2021

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Hi Lara!

 

Thank you for reaching out. 

 

As you are sharing the signed document, please let us know the workflow you use to share the document with others.

Also, share the screenshot of the error message that appears for better understanding.

 

Let us know if you need any help.

 

Thanks,

Meenakshi

 

 

 

 

 

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New Here ,
Jan 14, 2021 Jan 14, 2021

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Hi,

From Adobe Sign I click on the signed document.  On the right I go to the "share" tab.  I enter the email address of the person I would like to send it to.  If it is an email that I have already sent the document to I get an error message like below

Lara5FD9_1-1610639923126.png

thank you!

 

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New Here ,
Jan 21, 2021 Jan 21, 2021

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I listed my work flow below in my reply.  Is anyone able to assist with my question?  Thank you!

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