Reusable form field layer with Group as Recipient

[Majestic_days1760]

I have a reusable form field layer that contains 4 signature blocks.  Recipients 3 and 4 are groups.  When I apply the template to my document, the signature blocks for recipients 3 and 4 do not appear on the document but everything else does.  How do I get the signature blocks to remain?  

[Meenakshi Negi]

Hi Majestic_days1760, 

Thank you for reaching out. 

We have checked that you are using the Adobe Sign Enterprise plan. The experts can best answer it. Please contact our Adobe Sign Enterprise support team for the correct information. You may contact them using the steps in the following help document: https://adobe.ly/4aSraSF.

Refer to the following help document for more information on Acrobat Sign template: https://adobe.ly/4hwPgF3. 

Let us know if you need any help.

Thanks,

Meenakshi