Salesforce error when trying to integrate

Report · Jun 07, 2019

I am getting the error below.

Invalid state token, rejecting authentication redirect.

Here are the steps I've taken:

Verified that email addresses for salesforce and adobe sign match.
Confirmed I'm on Enterprise Trial account
Uninstalled and re-installed the package
Tried Chrome and Safari, both had issues

Please let me know if there is something else I can try, I haven't found any other suggestions here.

Report · Jun 18, 2019

Hello,

As you have mentioned above, you are using the Adobe Sign trial account which consists of all the features of Entperise service level except integration.

Please register for the free developer edition of Adobe Sign to test the Adobe Sign integration feature here Create Developer Account, APIs for custom applications | Adobe Sign

Make sure that you use an email address which is not registered for any other Adobe Sign account.

The settings are not enabled by default to access the Integration Key in the free Developer account.

I would recommend you contact Pre-Sales team to get the settings enabled. They will be able to provide pre-sales technical assistance to you.

Please refer to this link Adobe Sign – Plans and pricing for enterprise and individuals | Adobe Document Cloud to get in contact with them.

Let us know if you need any help.

Regards,

Meenakshi