Selecting Digital ID does not work

[lnpangel9785]

The PDF I am trying to sign will not fill in my digital signature, even if I select it. It just sits there. I've cleared cache. Rebooted. Still doesn't work. I'm using Adobe Acrobat Pro. What else should I do to resolve this?

[Meenakshi Negi]

Hi lnpangel9785,

Thank you for reaching out.

Could you please let us know how you are trying to add Digital Signature?

Share the screenshot for a better understanding of what is happening. Share the Actobst and OS versions.

For more information on adding a digital signature, refer to: https://helpx.adobe.com/acrobat/using/digital-ids.html. 

Thanks,

Meenakshi