Send for signature "could not send. please try again."

[wesleyc23704001]

I get this message every time I try to send a document for signature, and it has been this way for over a week.  I get this message from within my installed DC app on multiple devices.  When I try to sign into my cloud.acrobat.com account, and go to "send for signature," i get an endless loop of the first screen that says "send documents for signature in a few simple steps" when I click the button for "send for signature," "dashboard," or "sent files."

Please tell me what is going on.

[AadeshSingh]

Hi wesleyc23704001

Please email your issue at support@echosign.com along with your Adobe Sign email address so that the experts can look into the issue. 

Please make sure you don't post your Adobe Sign account details over here.

Regards,
Aadesh