Send For Signature Tool not appearing

[PRS1940]

I purchased the Adobe Acrobat DC Desktop software, and later added the Send for Signature subscription plan.  The Send for Signature tool is not appearing when I'm logged into my account through the software.  Is it supposed to show up?  Do I have to re-install? 

[AadeshSingh]

Hileslieb46754483,

I can see that you have only subscribed Send for Signature service, please try to use it online https://cloud.acrobat.com/sendforsignature (make sure to Sign In using your Adobe ID)

You can also use it with latest Adobe Acrobat Reader DC Acrobat Reader DC Learn & Support, refer t this KB doc. Acrobat Reader Help | Send PDF documents for signature.

Let me know if it works.

Regards,

Aadesh

[PRS1940]

Hi Aadesh,

I need to be able to use this feature through the Acrobat Pro DC software that I have already purchased.  Is there a way to do that?

Thanks,

Leslie

[AadeshSingh]

Hi leslieb46754483,

Do you have subscription for Acrobat Pro DC or its a perpetual licence?

Regards,

Aadesh

[PRS1940]

Hi Aadesh,

I believe we have a perpetual volume license, registered at licensing.adobe.com.  We added the e-signature plan through a link in the software.

Thank you,

Leslie