I am testing in Salesforce Sandbox to see if the Adobe Sign works well with our business need. I have created the merge mapping for a Word document that has {{!FirstName}}, {{!LastName}} etc. When I send the Word file to the lead, the Word file can show the lead's first/last name properly. So I do the same for a PDF document (it is a fillable form format) - it also has {{!FirstName}}, {{!LastName}} in the pdf file. I merge map the same way as I do for the Word document. However when I send the PDF file to the lead, the PDF doesn't show the First/Last name. It still shows the {{!FirstName}}, {{!LastName}} in the PDF when it is sent to the lead. I wonder how I can correct the PDF and make it show the First / Last name. Thanks everyone..
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