Sharing documents using multiple devices and allowing multiple users

Report · Jan 06, 2020

Using Adobe forms requiring a signature. It is our intent to use an original template that requires a signature.

- needs to be used on multiple devices such as desk top computers, laptop computers, iPads and cellular phones (how do we do this);

- needs multiple Users to have privileges to fill it out and invoice

Problems:

- when we attempt to use the form, the creator/owner shows up on upper right corner (is it possible the author didn't allow privileges)

- the form can be filled out in it's original state until we attempt to use signature and invoice it (grays out and acts uneditable)

Thank for feedback, cannot get human assistance so far.

LAM22

Report · Jan 07, 2020

Hi LAM22,

As you are experiencing some issues while working with PDF forms, would you please let us know the Adobe application you are using for the forms and to add signature to it?

- when we attempt to use the form, the creator/owner shows up on upper right corner (is it possible the author didn't allow privileges)

Are you referring that the creator/owner names shows on the document? If yes, could you please let us know how exactly the form is created? It would be helpful if you can share the screenshot of the form.

- the form can be filled out in it's original state until we attempt to use signature and invoice it (grays out and acts uneditable)

Once you add the signature to the document, it encrypts the form and no changes can be made after that.Would you please let us know where you wish to provide this form where the users can access it? Are you uplaoding it to the website?

Please provide more details about the issue.

Regards,

Meenakshi