Skip a signer?

[andreass12831332]

How can I skip a signer who is not able to sign and get the rest of the "que" to get their turn?

[Meenakshi Negi · Accepted solution]

Hi Andreas Sveen,

Please go to Manage page of your account > Choose the document > Click on upload a signed copy option at the right-corner

Then browse for the file and save the changes.

Once done, it will skip the signatures of that person in that transaction.

For further help refer this KB doc : Upload a signed copy of an agreement

If you still experience issue, please send a mail to support@echosign.com

Regards,

Meenakshi

[Julie309206495wcr]

I got to the upload part - I don't see that on my screen

[Meenakshi Negi]

Hi Julie309206495wcr,

Thank you for reaching out.

Please let us know if you are still experiencing the issue.

Share more information about the option you get on the screen. It would be helpful if you could share the screenshot.

Let us know if the issue is already resolved.

Thanks,

Meenakshi