SMS not arriving

[Agustin98C6]

Hi, any ideas why an SMS is not arriving to complete the Goverment ID verification. 

Need to change the Home Address my UK bank (TSB) has for me. I'm in Spain. 

[Itellyon]

I see it's been a while since this was discussed, but I’m curious if anyone has found a reliable solution for this issue. Has Adobe made any updates that improved things? Also, for those still experiencing this, have you tried using a different phone number or carrier to see if that makes a difference? Would love to hear if there’s been any progress or new workarounds.