Special characters from csv file to document to be signed

[lydska]

We want send out a document through Mega sign, importing  a csv file. Some names will have special characters (å,ä,ö) and here we have a problem.

Below csv file including a name with “å”.

The document that the person signs, extracts below name, with a “?” instead of “å”.

Also the sign includes the “?”

How can we make sure the special characters in the Swedish alphabet will sync from the csv file to the Adobe document?

[Vera5D64]

Hi! Did you get any answer, or solution from the support team? I have the same problem!

Thanks for any idea!

vera.viczian@kh.hu

[Nick5EF1]

Hi,

I also have a similar problem, where we want to use a currency sign in the csv field.  But this is being merged into the final document as a "?".

Anyone know if it is possible to use these characters?

Many thanks.

[Vera5D64]

Hi Nick!

save the xls file > save as: csv(comma-delimited)

Tools – web options – encoding – save this document us: Unicode (UTF-8)

then open it in Notepad change all  ; to , and save as again with encoding UTF-8

it works! 🙂

good luck! Vera

[Nick5EF1]

Thank you Vera, that did work.

A bit fiddly to convert  to .txt and convert back to .csv, but useful to have a solution.

Many thanks,

Nick