Split up a signed document back to individually uploaded files

[Youri35252500zqgs]

Hi there, 

I want to have the option to send multiple documents in one transaction, get them signed, and get them back as seperate files. Now it merges into one file.

I have an Enterprise-level account, but I don't have this (How can I split up a signed document back into the individually uploaded files? (adobe.com)) option in my Global Settings. 

Has this been removed in any update or something? How can I fix this?

I really need this feature, otherwise there is no use for Adobe Sign in our business anymore.

Thanks

[mariahweyne]

Reach out to your account administrator. You need  adm privileges to change settings.

[Youri35252500zqgs]

I am the admin

[mariahweyne]

Vertify that you have given yourself admin rights.  In the admin console, check your name and verify.

[Youri35252500zqgs]

Thanks, but that's the weird thing. I did that already, and when I check the admin console, it says that I have all admin rights.