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Split up a signed document back to individually uploaded files

New Here ,
Jun 27, 2024 Jun 27, 2024

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Hi there, 

I want to have the option to send multiple documents in one transaction, get them signed, and get them back as seperate files. Now it merges into one file.

I have an Enterprise-level account, but I don't have this (How can I split up a signed document back into the individually uploaded files? (adobe.com)) option in my Global Settings. 

Has this been removed in any update or something? How can I fix this?

I really need this feature, otherwise there is no use for Adobe Sign in our business anymore.

Thanks

 

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Manage documents , Send documents

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Advisor ,
Jul 03, 2024 Jul 03, 2024

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Reach out to your account administrator. You need  adm privileges to change settings.

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New Here ,
Jul 03, 2024 Jul 03, 2024

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I am the admin

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Advisor ,
Jul 08, 2024 Jul 08, 2024

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Vertify that you have given yourself admin rights.  In the admin console, check your name and verify.

mariahweyne_0-1720469690655.png

 

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New Here ,
Jul 08, 2024 Jul 08, 2024

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Thanks, but that's the weird thing. I did that already, and when I check the admin console, it says that I have all admin rights. 

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