Supplemental Documents availability / configuration in Acrobat Sign

[sreejesh_5190]

Hello,

I want to allow recipients to access certain files as separate downloadable links instead of merging everything into the main agreement document.

When I use the Attachment field in a template, Acrobat Sign merges the file into the main agreement (the template).

I read that Acrobat Sign supports Supplemental Documents, which should appear as separate links to attached files during the signing process.

Could you please guide me on:

Does Acrobat Sign support Supplemental Documents as separate links (not merged)?

How can I enable Supplemental Documents in my account (via Admin settings or through Adobe Support)?

Thanks in advance!

[Meenakshi Negi]

Hi sreejesh_5190,

Thank you for reaching out.

Could you please elaborate more on what you mean by supplemental documents as a separate link? If you can share more information about the workflow you are looking for, we can provide the correct information.

Thanks,

Meenakshi

[sreejesh_5190]

It is a kind of attachment which can be shared with the recipient. But do not want it as a part of the agreement. But the recipient can download using the link in the document. 

[sreejesh_5190]

I have both sender and recipient attachments. Senders and recipients can attach documents. Instead of merging them, can I display a link so the user can view or download the document by clicking the link?

Currently, I have it configured as below, but the attachments are being merged with the main document.

I configured Adobe Sign to receive the main document and attachments separately in the email after the signing process.

Thanks,

Sreejesh

[Meenakshi Negi]

Hi sreejesh_5190,

Thank you for the information and for sharing the screenshots.

The "keep the documents separated" settings work when you send multiple documents as a single file; you will receive all the files individually once they are signed. 

However, if you use the attachment field, it will be added at the end of the file and received as a single document.

So, instead of adding those documents as attachments, you can add them all at once when sending the file for signature. 

If you are looking for a different workflow, please share more information on what you are trying here.

Feel free to let us know if you have any questions.

Thanks,

Meenakshi

[sreejesh_5190]

Hi Meenakshi,

I don’t want to add all attachments directly into the main template. Instead, I’d like to have one main form, with each attachment linked separately. Is that functionality available?

The links to the attachments should be visible in the main template, similar to the screenshot below, but not merged with the main form. Both before signing and after signing, I would like to see Attachment 1, Attachment 2, Attachment 3 displayed as links so that clicking on them will download the respective file.

Thnaks,

Sreejesh

[Meenakshi Negi]

Hi sreejesh_5190 ,

Thank you for sharing the information.

In that case, please use the Link field instead of attachments. The file attachment field is used to attach documents or images to the transaction. The workflow you are looking for can be done via the link, where you add the link to the file.

Please refer to the information on field types in the following help document: https://adobe.ly/461uWYT. 

Thanks,

Meenakshi

[sreejesh_5190]

Hi Meenakshi,

I went through the link field. In this case, we would need to store the document publicly and then provide its link in the template using the link field. Do you know if it’s possible to store it within any Adobe solution itself?

Additionally, at present we need to upload the document and then insert that link into the template before sending. I am looking for a solution where uploading the document and generating the link can work seamlessly together within Adobe.

Thanks,
Sreejesh

[Meenakshi Negi]

Hi sreejesh_5190,

Just trying to understand the workflow here. If you have multiple documents, you can send them all at once and get the individual copies back. However, I don't understand why uploading a file and generating a link are required. And whether this needs to be done from the sender's or the recipient's side. If you can elaborate a bit, that would be great.

Thanks,

Meenakshi

[sreejesh_5190]

Hi Meenakshi,

The requirement is like that. Both from senders end and the recipients end we need to allow uploading the document.

Thanks,

Sreejesh

[Meenakshi Negi · Accepted solution]

Hi sreejesh_5190 ,

In that case, you might need to check with the support team to see if there is a workaround.

We checked that you are using the Developer account. With the developer account, you may also contact the pre-sales team. They can provide pre-sales technical assistance and share the correct information.
Please refer to the following link to contact them: https://adobe.ly/47cmk2P. You may use the Contact Us button for Adobe Sign Solutions under the team tab.

Thanks,

Meenakshi