cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Exit
search
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0
Upvote

Template unable to edit

brianw80768331
New Here ,
Feb 16, 2018 Feb 16, 2018

When I click on Edit under a Template I created it comes up all gray. I can see it in preview with all the text there. I spoke to Adobe Sign on the phone and they said it was an error and would fix and come back to me. Still no word. I keep contacting support and nothing!

290
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
no replies

Have something to add?

Join the conversation
Resources
About Acrobat Sign
Get Started with Acrobat Sign
Open in a new window
Acrobat Sign User Guide
Open in a new window
Learn & Support
Open in a new window
Acrobat Sign FAQ
Open in a new window
Acrobat Sign Features & Workflows
Acrobat Sign Transaction limits
Open in a new window
How to add recipient groups?
Open in a new window
Field Types in Acrobat Sign form
Open in a new window
Generate Documents and Send in Bulk for E-Signature in Microsoft Power Auto
Frequently Asked Topics
Share Adobe Sign templates
Open in a new window
Password protect the document
Open in a new window
Copyright © 2025 Adobe. All rights reserved.
Using the Community Experience League Terms of Use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices