Templates not working, won't upload file

Report · Jul 22, 2015

I recently upgraded to Adobe Document Cloud from the E-sign trial and I can't figure out how to use all of the Templates I created during the trial. It no longer allows me to choose a template from the "Send" tab, and if I choose a template from my "Manage" tab (click on "Send" next to the desired template)...it then opens up a Send page but won't complete the file upload for me. It gets stuck (see image below).

Anyone have any ideas or solutions for me??

Report · Jul 31, 2015

Hello Tarab22318424,

Did you try using an alternate browser or tried clearing cache and cookies and see if that helps?

-Rijul