Text Tags appearing on my Agreements

[Cheryl Lefeber]

Just recently, my agreements are showing both the checkbox and the text tag to create on my final agreements to my customers - HELP.  It's happening for multiple agreements that were once working - what happen.  Ex:  {{$r}}  {{#r=[]*_es_:signer1}}, The box appears fine, but so does the text tags.

[Jat ATS]

Hi Cheryl

This is a known issue which is being worked on by our engineering teams.

The current workaround would be to try using the same font in the entire document.Try a font other than Cambria and Calibri.

Thanks