Tracking esign

[TLMR]

Up until a few weeks ago Adobe Sign would let you know your document had been signed. You could open it up and print it out. You could also send reminders for a dox that hadn't been signed. It seems to have disappeared.

[Meenakshi Negi]

Hi TLMR,

Thank you for reaching out.

The options are still available in Acrobat Sign. Please ensure you have enabled the notification for the completed document on your Acrobat Sign account settings. Refer to the following help document for the steps to check: https://helpx.adobe.com/sign/fedramp/user/my-notifications.html. 

For the reminders option, check if the option is enabled or not in your account settings. If you are not the account administrator, contact your account administrator and ask to check if the option is disabled. Refer to the following document to check the settings for reminders: https://helpx.adobe.com/sign/using/set-reminders.html. 

Let us know if you have any questions or need any help.

Thanks,

Meenakshi