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Transferring admin credentials from one user to another

New Here ,
Mar 15, 2021 Mar 15, 2021

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Hi Adobe Community,

We would like to transfer admin credentials from one user to another within the same licence and within the same company.

 

We would like to keep all the documents that were sent out before and the log histiry as well.

 

Please can you adivde what is the best option.

 

Thanks in advance for your help.

 

Piotr 

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Configure accounts , Manage security and compliance

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Adobe Employee ,
Mar 15, 2021 Mar 15, 2021

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Greetings Piotr!

The easiest way to do what you are describing is to change the email address of the userID from the current value to the email of the new party.

By changing the email you effectively change the owner (as email authentication is the gateway to the account access).

All of the content lives as a property of the userID, so all of the content will exist for the new owner of that userID.

 

-Scott

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