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Unable to add additional participant to Web form

New Here ,
Mar 29, 2022 Mar 29, 2022

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I'm trying to create a new web form and the option to Add Participant is missing. Is there a setting that I need to look at that will enable this?

Celina5FF2_1-1648580807134.png

 

 

 

TOPICS
Adobe Sign forms , Configure accounts , User interface issues , Web forms

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Adobe Employee ,
Mar 30, 2022 Mar 30, 2022

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Hello,

 

You probably does not have a permission to allow additional participants in Web Forms settings.

Please check with your administrator that Web forms section checked "Allow additional participants" in Global settings.

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New Here ,
Mar 30, 2022 Mar 30, 2022

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I am the administrator on the account and I do not see an option under Global Settings for "Allow additional participants".

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Adobe Employee ,
Mar 31, 2022 Mar 31, 2022

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Hi,

It is very weird. My admin console shows the option.

adobe sign web form settings.png

One thing that bothers me is the different logo in the upper left corner. Is the screen you pasted in previous post called or embedded from other product? It's worth to try logging in from adobe site.

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Adobe Employee ,
Mar 31, 2022 Mar 31, 2022

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One thing that bothers me is the different logo in the upper left corner. Is the screen you pasted in previous post called or embedded from other product? It's worth to try logging in from adobe site.


By @Altadena

Please ignore the above sentense, you just changed the logo : )

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New Here ,
Mar 31, 2022 Mar 31, 2022

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My global settings are very different than yours. It doesn't have a section for Send in Bulk or Web Forms. 

 

We have the Adobe Sign for Small Business License, which allows us to personalize the site, so that is our logo in the upper left. When I sign in, it automatically takes me to our personalized site so I can't try it on the non-personalized site.

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