Unable to add users in AdobeSign

[cristinap99788367]

Hi,

I am unable to add users in AdobeSign. I have seen that the domain needs to be white listed but I can not find an email address to send the request to.

Could you please help with this?

Thanks.

[AadeshSingh · Accepted solution]

Hi cristinap99788367​,

Please forward your request to Adobe Sign technical support team via email with the request to add the user.

I have private messaged you the contact email address.

Regards,

Aadesh

[stacib52227759]

I am having this issue as well.

[apollopantone]

Can you share this contact email address publicly? This is a common issue it seems and others will need to follow the same instructions.

[Meenakshi Negi]

Hi apollopantone,

I have shared the details with you in the private message. Check your inbox.

Please send a request to that email address.

Let us know if you experience any issue.

Regards,

Meenakshi