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unable to apply signature

New Here ,
May 26, 2023 May 26, 2023

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I am unable to apply my signature to a document. The blue box once applied to page does not trigger any options to include signature. I can edit the pdf and apply text and use my name with a brush script for now. Also when I try to add a date the numbers do not come up as numbers but rather as strange symbols. 

 

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How to sign

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Adobe Employee ,
May 28, 2023 May 28, 2023

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Hi balrog147,

 

Thank you for reaching out.

 

Could you please let us know how the form was sent to you?

Would you mind sharing the screenshot of the window where you open the document?

When you say, "I can edit the pdf and apply text," which application are you using to make changes?

It would be helpful to share a screen recording of how you open the PDF and try to fill it.

 

In the meantime, refer to the following help document on filling PDF form in Acrobat and Acrobat Sign: 

- https://helpx.adobe.com/acrobat/using/filling-pdf-forms.html

https://helpx.adobe.com/sign/using/esign-document.html

 

Let us know if you have any questions or need any help.

 

Thanks,

Meenakshi

 

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