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Unable to check digital signature information of other company's software

New Here ,
Oct 04, 2023 Oct 04, 2023

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I applied a digital signature using the steps below, but I cannot confirm the signature information of other companies' software.

① Sign using another company's digital signature using ``Use certificate'' and ``Digital certificate'' in Adobe Acrobat reader.

②In Adobe Acrobat, request the recipient to sign from "Request electronic signature"

③ After signing at the other party, a signed file is created.

④ When you open the final file, the signature information is only Adobe, and you cannot confirm the signature information performed in ①.

 

If you use Adobe Acrobat Sign, will other signature information be deleted?

This time, since digital signatures have been registered with the government, we are responding using multiple applications.

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How to sign , Self sign

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Adobe Employee ,
Oct 31, 2023 Oct 31, 2023

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Hi KIMI8539,

 

Thank you for reaching out, and sorry about the delayed response.

 

Could you please confirm what you mean by "I cannot confirm the signature information of other companies' software."? What information in particular are you referring to here?

Let us know more about the workflow or information you are looking for.

 

Thanks,

Meenakshi

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