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Unable to get redirected to the callback URL after user signature

Community Beginner ,
May 30, 2019 May 30, 2019

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Hi,

I use Adobe Sign REST APIs v6, I added the callback URL in the following format:

POST - https://api.na2.echosign.com/api/rest/v6/agreements

{

    "fileInfos": [{

        "transientDocumentId": "<the-transient-document-id>"

    }],

    "name": "Redirect 2",

    "participantSetsInfo": [{

        "memberInfos": [{

            "email": "<xxx@yyy.com>"

        }],

        "order": 1,

        "role": "SIGNER"

    }],

    "postSignOptions" : {

         "redirectDelay":1,

          "redirectUrl" : "https://www.google.co.in/"

     },

    "signatureType": "ESIGN",

    "state": "IN_PROCESS"

}

Did I miss anything which is causing me the issue which is why there is no redirection on completion of user signing?

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correct answers 1 Correct answer

Community Beginner , May 31, 2019 May 31, 2019

It should be ​postSignOption ​not ​postSignOptions

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Community Beginner ,
May 31, 2019 May 31, 2019

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It should be ​postSignOption ​not ​postSignOptions

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New Here ,
Jul 26, 2021 Jul 26, 2021

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Hello 

 

When i am using postSignOption - the redirection is happening only in those scenarios where the user signs the document. If the user chooses to decline to sign the document, the redirection is not happening.

 

Can anybody help me with this -- how to redirect to a public url in decline cases.

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New Here ,
Feb 28, 2025 Feb 28, 2025

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i think you are missing "failureRedirectUrl" in postSignOptions add it and try it may work.. see below snippet.
"postSignOptions": {
"redirectUrl": "https://www.google.co.in/", // Redirect on success
"failureRedirectUrl": "https://www.yahoo.com/", // Redirect on decline
"redirectDelay": 1
}

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