Unable to Send Document

[Jason297541971t50]

Why would I be getting this message?

[Meenakshi Negi]

Hi Jason297541971t50,

Thank you for reaching out.

It can be an issue with the files you send for signature. Try sending the document via the browser and check if you still get the same error. 

If the issue does not occur there, share the workflow you do that results in the error message.

Share the application and OS version number.

Thanks,

Meenakshi