Copy link to clipboard
Copied
Hi,
I have a Federated Login with my company Kyndryl Solutions Pvt Ltd. I was able to use the Adobe standard DC prior to formatting my PC.
Post Re install its not allowing me to Sign IN. I am getting the following error :
You do not have access to this service. Contact your IT administrator to gain access or sign in with an Adobe ID.
I need some help please at the earliest. More details I can supply if you need.
Copy link to clipboard
Copied
I would ask the Admin Console adminsitrator to verify if you have a license assigned. Did you try to sign in with your email? If so, what happended?
Copy link to clipboard
Copied
I do have a active licence. From my company I have verified it too.
Copy link to clipboard
Copied
What happens when you try to sign in?
Copy link to clipboard
Copied
I get the below error :
Copy link to clipboard
Copied
Ask you IUT to verify the assignment of the service to your email. Apparently, it has not been assigned. For exanple, this is me in the admin console.
I have Sign, Acrobat AI & Creative Cloud assigned.