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Uploading a Signed Copy and Replace Signer Options are missing.

Community Beginner ,
Dec 18, 2015 Dec 18, 2015

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Does anyone know how to re-add these options?

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Community Beginner , Dec 22, 2015 Dec 22, 2015

Hello – the option to upload a signed copy seemed to reappear. Perhaps it was a Salesforce glitch. Thank you for your help.

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Adobe Employee ,
Dec 20, 2015 Dec 20, 2015

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Hello Melissa,

Is the document sent through MegaSign? Also, can you inbox me document name and sender's email address so that I can quickly check?

Regards,

-Rijul

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Community Beginner ,
Dec 22, 2015 Dec 22, 2015

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Hello – the option to upload a signed copy seemed to reappear. Perhaps it was a Salesforce glitch. Thank you for your help.

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New Here ,
Mar 05, 2022 Mar 05, 2022

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2022 Update: I'm missig the "upload signed copy" as well.  NOT salesforce specific, as I don't sue it,  but 100% an issue if using Safari browser on Mac.  All latest updates and OS installed.

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New Here ,
Mar 16, 2023 Mar 16, 2023

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I'm missing this option as well.  I'm using chrome browser on mac and the "upload signed document" option is gone.  What can I do to get it back?

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Adobe Employee ,
Mar 20, 2023 Mar 20, 2023

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Hi carlosh35506946,

 

Thank you for reaching out.

 

Could you please share the screenshot of the options you get? 

Did you check if the option is unavailable for a particular document?

 

Thanks,

Meenakshi

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