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User keeps getting Free account

New Here ,
Oct 04, 2021 Oct 04, 2021

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Good Day

 

How can I fix this issue where one of the users accounts in my organisation is being assigned a free Adobe account even afters assigning the Licenced Enterprise account to that particular user. I have tried to delete that account and re-add the user but it keeps saying you have 5 signatures left.

 

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