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Users getting emailed [Acrobat Sign]

Community Beginner ,
Oct 25, 2022 Oct 25, 2022

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Users getting email with the subject Your New Adobe Acrobat Account and are being asked to click on Archive in the email. Is this ligit

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Configure accounts

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Community Expert ,
Oct 25, 2022 Oct 25, 2022

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probably not.

 

but some detail would help.

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Community Beginner ,
Oct 25, 2022 Oct 25, 2022

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The administrator of Skillinvest has provided you with access to an Adobe Acrobat Sign account. As you already have an existing Adobe Acrobat Sign account associated with this email address, please archive your existing account by clicking the ‘Archive’ button below. This will enable you to begin using this new Adobe Acrobat Sign account. After archiving, you will no longer have access to your existing account. If there is any content you would like to first download from your existing account, please log into your existing account and do that before clicking ‘Archive’. Once you access this new Adobe Acrobat Sign account, administrators of Skillinvest will be able to access any electronic documents that you sign or send via this new account.

Archive

Download the Adobe Acrobat Sign mobile app for your iPhone/iPad or Android device to begin using Adobe Acrobat Sign while on the go and collect in-person e-signatures from others.

If you have any questions, please contact your IT Administrator.

Thank you,

The Adobe Acrobat Sign Team

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Community Expert ,
Oct 25, 2022 Oct 25, 2022

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that looks like nonsense.  were you expecting something from skillinvest?

 

do you already have an acrobat sign account?

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Community Beginner ,
Oct 25, 2022 Oct 25, 2022

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Yes Skillinvest is our company and the users all have an adobe sign account

 

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Community Expert ,
Oct 25, 2022 Oct 25, 2022

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so, you were expecting this email?

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Community Expert ,
Oct 26, 2022 Oct 26, 2022

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quote

Yes Skillinvest is our company and the users all have an adobe sign account

 


By @Mantobrew

===========

Contact your IT dept.  Someone at your end has more knowledge about this than we do.

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Community Expert ,
Oct 25, 2022 Oct 25, 2022

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I would suggest that you contact Skillinvest directly about this.

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Community Expert ,
Oct 26, 2022 Oct 26, 2022

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[Moderator moved from The non-technical Lounge to Acrobat Sign.]

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Advisor ,
Oct 27, 2022 Oct 27, 2022

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Yes, the email is legit.  It means the user had used his email in another Sign contract besides Skillinvest.

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