Using Certified Signatures instead of encrypted signed documents

[path53021198]

I have seen a similar question from an attorney that was marked as 'answered' - but the answer totally failed to address the question. I work for a law firm, and we started using Adobe Sign to get e-signatures on documents from clients that we need to electronically file with the court. Adobe Sign default signatures are 'encrypted', and Court e-filing systems WILL NOT accept encrypted files.

When I tried the 'free' version, I got Certified signatures, with an option to add a certification stamp on each page to prove the document had been e-signed by the recipient. That works perfectly with the court efiling, and is why I purchased Adobe Sign. However, with the commercial version I have found no way to get Certified signatures -- and all options for Send for Signatures end up with an encrypted .pdf that must be printed and re-scanned before it can be efiled. This degrades the copy of the filed legal pleadings and defeats the purpose of having a Certified signature on the legal pleading.

Is there a way to use Adobe Sign for Certified signatures with a Certification Stamp similar to what is available in the 'free' version? (The 'free'​ version is only good for 2 uses per month - making it useless for my purposes)

[AadeshSingh · Accepted solution]

Hi path53021198

Please be informed earlier you were using Adobe Sign trial account which is an Enterprise lever account. It provide you the option of both Electronic signature & Digital Certification.

Compare plan : Compare Adobe Sign plans | Adobe Document Cloud

If you wish to avail the same feature you can upgrade to Enterprise service level by contacting our sales team on the number mentioned in the below link:

- Adobe Sign plans for individuals and businesses | Adobe Document Cloud

Regards,

Aadesh