What parameter determines if a signer has to sign into Echosign to sign a Document?

[nbennett25]

Hello, I'm using the SOAP API to send library documents out to clients. Some clients have had to log in to/have an account with Echosign before being able to sign the document, others the agreement is just available and they can sign it. Is there a parameter in the API that allows a user not to have to be logged in? My clients don't want to have their own Echosign account, they just want to be able to sign the document.

Thanks

[Rijul Raj Khurana · Accepted solution]

Hello Nbennett25,

By default, the signers are not required to login first to esign document. I would still recommend to open ticket with Support and provide them the signer's email address so that they can quickly check it:

Support | eSign services from Adobe

-RIjul