What to do when you send out a document for a signature and the person follows the instructions to sign, but the document doesn't save or send the document back to the person who requested the signature

[clarissaw90609977]

Trouble with eSign service...not saving signature so it can send back to the person that requested it.

[Rijul Raj Khurana · Accepted solution]

Hello Clarissa,

If you have sent the document through E-Sign services, once the document is signed, the document is sent automatically back to sender as well as signer.

Let me know if you have further questions.

Regards,

-Rijul

[April5FF4]

After signing the documents there is no confirmation that you have signed and are finished or that the signed docs have been sent. Is that correct?