When I send a document for signature, two emails are sent to my client and myself. How do I make sure only one is sent?

[markd36832289]

When I send a document for signature, two emails are sent to my client and myself. How do I make sure only one is sent?

[Rave]

Hi Mark,

I checked your account at the backend and found many transactions sent out.

In order to narrow down the issue and search we need to know the specific transaction detail for which you faced this issue.

1. Signers email address

2. Senders email address

3.Name of the document

4. Date it was sent.

Do not post the information here. Send me a private message

Also let me know which 2 mails did you receive? Could you please share the subject line for the same.

Regards,

Rave