Where are all my signed documents?

[melindap17201684]

If this is the "document cloud" where are my documents? It only shows "recent" through July 16 2018. I had hundreds of signed documents in Adobe Sign. Where are they now? Did we get a notice to download and save them so we wouldn't lose them?

Also still waiting for an answer on how to delete a draft I uploaded and don't need. There is no "cancel" or "delete" on a document that wasn't sent.

[aliceg13043555]

I have the exact same problem - been using the site to send contracts for over a year and now can only view 3? Awaiting an update from them to see when they are going to solve this.

[sameer_puri · Accepted solution]

Hello,

First, I want to apologize for the problems that this is causing you and everyone else. Rest assured that your data is not lost!

We are aware of the problem. Currently on the new manage page (For Signature tab), we have only loaded the data from July forward and plan to have the rest of the data loaded soon.

We are also planning to bring back access to the old Adobe Sign Manage page in next couple of business days. This would bring back all the old data as well.

Thanks

Sameer Puri