Where are my EchoSign documents

[summerm31868076]

I have several signed files in my Adobe EchoSign account.  A couple days ago, I was instructed to update my billing for the Adobe Document Cloud account.  Now I only see the .pdfs I sent out for signature from the past few days.   Where are the files I had signed and awaiting signatures from the past year?

[RahulTyagi_]

Hi Summer,

Please DM me the e-mail address associated with your EchoSign account, So that i can look into your account.

Regards,
Rahul Tyagi

[f77006072]

I have the same problem. Can you help me find my docs ?

[RahulTyagi_]

Hi Fiachra,

I would recommend you to mail us at support@echosign.com and we will get back to you.

Regards,
Rahul

[aroontan70]

I have the same Problem... All of my files got deleted. I have a number of EchoSign documents that have disappeared. The support chat tells me there is nothing I can do. Which seems ridiculous.

[B0D4D]

Did you ever get your documents back?

[B0D4D]

This happened to me as well.  Did anyone get their docuements back successfully?  Gee, thanks Adobe.