Why are my files combined into one file when sent?

[Alison Setton]

Is it possible to keep my files separate when sending them for signature?

[Rijul Raj Khurana · Accepted solution]

Hello David,

We do have a feature in business level accounts to keep the document separated by going to Account tab->Account settings->Global settings and check "Keep document separated".

Regards,

-Rijul

[r.armont]

I have the same issue, but I do not have an Enterprise account, so I don't have a Global Settings function.

I need to be able to separate my benefit forms after I send them to my new hires so I can forward them to our carriers for enrollment, but the document is locked and won't allow me to do it. How do I use this function without having to send three separate Adobe Sign documents for each form?