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Why does Adobe sign change the font size of the form's fields?

New Here ,
Jun 03, 2024 Jun 03, 2024

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When I prepare a form to be E-Signed, Adobe changes the font, font size, and font color of the form fields. The feild has a + sign in the lower right hand corner, however, the changing of the font size makes the contract illegible. The form fields are assigned a font, size, and color, and are locked. How do I prevent Adobe Sign from overridding these settings?

 

[Moved to the Acrobat Sign forum]

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Adobe Sign forms

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Community Beginner ,
Jun 03, 2024 Jun 03, 2024

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Adobe Sign may adjust the font size of form fields to ensure that text fits properly within the designated space, optimizing readability and aesthetics for recipients.

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New Here ,
Jun 03, 2024 Jun 03, 2024

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Can this be turned off? Changed? It changes the color, adds a spce before the text, etc. This action makes my contract useless. See attached for example of adding spaces and moving text.Screenshot 2024-06-03 085001.pngScreenshot 2024-06-03 085913.png

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Community Beginner ,
Jun 11, 2024 Jun 11, 2024

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I am having the same issue!

I have a form created with specific font size at 8.5 for entry fields. 
But when I send it to get e-signed the font sizes change automatically to 12. 
'when my clients see the form they cannot read all the data because it is font 12 and not font 8.5
'can this be fixed?

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Community Beginner ,
Jun 12, 2024 Jun 12, 2024

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Adobe Sign may adjust the font size

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New Here ,
Jun 12, 2024 Jun 12, 2024

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Adobe Sign may adjust the font

 

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Community Beginner ,
Jun 12, 2024 Jun 12, 2024

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It is not just a "may" adjust.  It "is" adjusting it and I don't want it to. I want the font size to remain 8.5 so the user can read it.  Is there a solution to this that I am missing?

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Community Beginner ,
Jun 12, 2024 Jun 12, 2024

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Ok... for some reason... now it is working right and the font size is not changing when I use the e-sign feature.  Thanks to the Adobe gods who may have helped. 

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