Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Why does EchoSign receive blank document, even though I have filled in all fields?

New Here ,
Nov 03, 2014 Nov 03, 2014

I have been given a timesheet pdf to fill in.

It contains the option to send to someone for signing.

It does not allow me to save the form after I have filled it in.

I fill in all the fields, then I click Sign, and it says it is uploading the pdf. Then I am taken to Adobe EchoSign in my browser.

I fill in the email address, but when I click Preview, the form is empty.

If I go ahead and send it anyway, a blank form is sent to the recipient.

None of the data I entered has been saved.

Am I doing something wrong?

509
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Nov 03, 2014 Nov 03, 2014

HiYa,

Which version of the Adobe Reader are you currently using (found under help>about adobe Reader)

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 07, 2014 Nov 07, 2014
LATEST

Hi

I have Adobe Reader X, version 10.1.12.

Cheers

Clare.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines