Why doesn't latest version of pdf have a visible signature, only blank fields

Report · Jan 21, 2015

I'm C# user and tried both createUrlWidget and createPersonalUrlWidget to send a test document, and after it signed by signer, I used both getLatestDocument and getDocuments, but only get a pdf without seeing signature like this:

I can get signed doc using the link in email sent to signer:

So, I'm confused, can anybody answer me where did I missed?

1. the method I used to create url widget:

public static bool createUrlWidget(string fileName)

{

FileStream file = File.OpenRead(fileName);

com.echosign.secure.FileInfo[] fileInfos = new com.echosign.secure.FileInfo[1];

fileInfos[0] = new com.echosign.secure.FileInfo(fileName, null, file);

SenderInfo senderInfo = null;

//string[] recipients = new string[1];

//recipients[0] = recipient;

RecipientInfo[] recipients = new RecipientInfo[1];

recipients[0] = new RecipientInfo();

recipients[0].email = "myemail@hotmail.com";

RecipientRole role = new RecipientRole();

role = RecipientRole.SIGNER;

recipients[0].role = role;

WidgetCreationInfo widgetInfo = new WidgetCreationInfo();

widgetInfo.name = "Test Docx";

widgetInfo.fileInfos = fileInfos;

//widgetInfo.counterSigners = recipients;

WidgetPersonalizationInfo personInfo = new WidgetPersonalizationInfo();

personInfo.comment = "Test sign of doc";

personInfo.email = recipients[0].email;

personInfo.reusable = false;

UrlWidgetCreationResult result = ES.createPersonalUrlWidget(APIKey, senderInfo, widgetInfo, personInfo);// ES.createUrlWidget(APIKey, senderInfo, widgetInfo);

if (result.success)

{

DocumentKey2 = result.documentKey;

urlWidgetReturn = result.url;

}

else

return false;

return true;

}

2. the method I get the documents, there's only 1 content in returned DocumentContent[]:

public static void getDocuments(string documentKey)

{

GetDocumentsOptions opts = new GetDocumentsOptions();

//opts.versionKey = "latest version";

//opts.participantEmail = "myemail@hotmail.com";

opts.combine = true;

opts.attachSupportingDocuments = true;

GetDocumentsResult result = ES.getDocuments(APIKey, documentKey, opts);

if (result.success)

{

DocumentContent[] contents = result.documents;

foreach (DocumentContent dc in contents)

{

FileStream file = File.OpenWrite(string.Format("c:\\{0}.pdf", Guid.NewGuid()));

file.Write(dc.bytes, 0, dc.bytes.Length);

}

This is my first time to use this api, so maybe I missed some important steps to cause this. I appreciate anybody which could see this and help me.

Thanks a lot!

Kenny

Report · Jan 21, 2015

I figured it out myself, I should use the shorter keys parsing from formDataCsv in GetFormDataResult to retrieve the latest version.