why is this happening, never previously...EchoSign was unable to create your agreement because not all the signing fields could be added to it.

[relocation-services]

EchoSign was unable to create your agreement because not all the signing fields could be added to it. why is this happening all of a sudden never before... same documents and acct

[SimonATS]

Are you creating an agreement from a library template?

[alecqs · Accepted solution]

I'm getting the same message when sending a generated PDF document with more than 2 signers.

I don't have any issues with RTF document or some other PDFs. It also appears to be a recent problem.

Can you please provide any details on this?

Thanks

[SimonATS]

is it possible to share the pdf you are trying to send? if you cannot share the pdf on a public forum, please log a support case.

[alecqs]

I can share the PDF file. Cannot find how to post it, though. Upload file says that I'm not allowed to post such content...

[SimonATS]

hmm i think you need a bit of history on the forum before it let's you upload content. I marked your initial post as a correct answer, maybe that does the trick?

if not can you log a support case instead. (login and click the Question amrk, and use the get started link under contact support image.)

or host elsewhere and post the link of course.