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Workflow participant timeout when working on longer Adobe Sign package & design considerations

New Here ,
Nov 17, 2021 Nov 17, 2021

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I am creating investor packages that have several forms and documents for the potential investors to sign.  I built a package with several documents and a hundred or more form fields and signature fields between the documents.  I tried to test it as a user in a different browser but I experienced time outs. When I returned some of my progress was saved but not all of it.

 

  • How long is the timeout when a user is completing forms on an Adobe Sign package? 
  • What happens when it times out and they come back in, is the progress saved? 
  • Is there any implications to whether there is a signature in the document as to what is saved?
  • Are there best practices when filling out several forms with signatures, e.g. complete all the data fields and leave the signature activities to the end or visa versa?
  • Is there a best practice for breaking up forms after they contain a certain number of fields?
  • Is there some setting that I can use to support a longer timout or a better experience for workflow participants?
TOPICS
Adobe Sign forms , Send documents

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New Here ,
Nov 22, 2021 Nov 22, 2021

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I have run into the same issue and am interested in what you receive for an answer.

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