You cannot add that email address to your account.

[garethh80656438]

One of my users has an account he uses for signing, we would now like to add him to our corp license, but whenever I try to add him I get the notification:

You cannot add that email address to your account.

[Adorobat]

Hi garethh80656438 ,

Please visit Support here : Contact Customer Care  , click Still need help? Contact us.

Thank You,

Shivam

[MichaelKazlow]

I had a email address that I used to register Adobe products and services. That email address could not be used for an enterprise sign account until my separate Adobe Acrobat services were removed from that email account. I needed Adobe Technical Support Services to make that account available to the enterprise Adobe sign services.

[Rijul Raj Khurana]

HI Gareth,

If you are still facing the issue, then please inbox me the user's email address you are trying to add and your registered email address as well.

Regards,

-Rijul