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Aero App Clip Test - New error for those with app already Installed?

Explorer ,
Oct 21, 2022 Oct 21, 2022

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So did a super quick test drive of the the new App Clip feauture via social media: 

Here's the link used: https://adobeaero.app.link/mWDj8lBmiub

 

The good news:

Seems to work fine for those on iOS and Safari (and no Aero app install)

The odd news:

2 cases of errors and not opening - both on iOS with the Aero app already installed. 

Hmmmm

Bug Unresolved
TOPICS
Mobile , Usability Issue

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4 Comments
Explorer ,
Oct 23, 2022 Oct 23, 2022

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Some detailed feedback from one user: "had to manually copy paste link from fb safari to iOS safari, then it loaded and did nothing, had to reload then it asked to open aero (which I had installed) then it loaded in aero, then a warning about AR and surroundings, then it was up for a few seconds then the warning reappeared."

 

Really hoping this can get figured out - probably over 50% of the folks who have responded (and most on iOS) were unable to  to view the AR. 

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Adobe Employee ,
Oct 24, 2022 Oct 24, 2022

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Hi Kevin, thanks for this feedback. It's super essential for us to get this feedback now so we can fix the final bugs. Can you PM me the experience you shared? I'll have our QE team test on various devices so we can identify what is going on. Thanks!

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Adobe Employee ,
Oct 24, 2022 Oct 24, 2022

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@Kevin McMahon also if you know of the device/os specs of the user please let me know.

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Explorer ,
Oct 24, 2022 Oct 24, 2022

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Done. Hope it proves helpful. 

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