Hi everyone,
I'm encountering an issue with Adobe Aero after preparing my AR elements and sharing the link for visualization. When I click on the shared link using my phone or tablet, the AR experience doesn't work as expected—nothing appears in AR.
Here’s what I’ve checked so far:
- My devices are compatible and have the latest version of the Aero app.
- All necessary permissions (camera, etc.) are granted.
- I've tried opening the link on multiple devices, but the issue persists.
- My internet connection is stable.
Has anyone else experienced this? Any suggestions on what might be causing the problem or how to resolve it?
Thanks in advance for your help!