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Link play on my iphone but not on others, even the same model.

Community Beginner ,
Mar 21, 2023 Mar 21, 2023

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Using this link :

https://adobeaero.app.link/w8IMmvwBlyb

 

It will not play, only on my iPhone for some reason. I've even tried on a friends with the same model.
i've deleted it all, rechecked. Preview in the app is also fine. No error when sharing. Not had this issue
before. Dosn't feel with me confidence. When is this app out of Beta anyway?

Bug Unresolved
TOPICS
Bug , Mobile , Performance or Stability , Usability Issue

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2 Comments
Adobe Employee ,
Mar 21, 2023 Mar 21, 2023

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Hi @Kirk26426415e93z this worked for me. 
What devices have you tried? thank you.

IMG_FD955DE4B7B0-1.jpeg

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Community Beginner ,
Mar 22, 2023 Mar 22, 2023

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Brilliant, thank you. I used it on my phone, then tried with a collegue who has the same model, iPhone 14 Pro.
and it wouldn't work, Are there any issues around using mp3 audio? It's the first time the app hasnt worked well

and thats the only difference I can think of. I'm also using an animated GIF.

 

THanks for looking.

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