BIG CHANGE! Anchor image needs to be seen ALL the time.

[Tim Keijzers]

Hi,

Was there just a major update?! There has been a hudge change in how my experiences work.

Now my ipad and or phone need to see the Anchor Image all the time!.

I am creating some big experiences that cover more space. The Anchor Image just starts it.

It worked untill this afternoon? Anybody any idea what happenend!?

[markhellar]

Hi @Tim Keijzers can you send PM  me a link to the experience and a copy of your image target as a digital file. Thanks

[Tim Keijzers]

Hi @markhellar,

This is still an issue in my Aero AR experiences.

Before this date (May 12th, 2023), I could use an anchor image this way:

Aero would recognize the anchor image. I could turn my view away from the anchor image, and Aero would 'remember' the location and play the AR experience.

And now:

I have to keep the anchor image on my screen all the time. If I move too far away, it will ask to locate the anchor image again.

Am I missing something? Am I using this in the wrong way?

Has the way this worked changed? Were we able to use it differently before?

I absolutely loved this feature. I could direct how my viewers would have their experience located. For example, in an indoor environment that was fixed, I could make sure a horizontal experience was facing the correct way.

Thank you in advance for your response.