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Cannot find Android app

Contributor ,
Mar 15, 2023 Mar 15, 2023

I'm looking to start using Aero, but first I'm trying to find an Adroid app so that I can test my work.

 

I found the following app (on my desktop browser):

https://play.google.com/store/apps/details?id=com.adobe.aero.android&hl=en_GB&gl=US&pli=1

 

But when I search on my phone, on the Play app, there are no search results when looking for it?

TOPICS
Bug , Desktop , Feature request , Mobile , Performance or Stability , Usability Issue
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Adobe Employee ,
Mar 16, 2023 Mar 16, 2023

hi @mttplbkp what Android device do you have? Please see supported models here: https://helpx.adobe.com/aero/system-requirements.html#:~:text=Android%2010%20or%20above. Thanks

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Contributor ,
Mar 17, 2023 Mar 17, 2023

Thanks, it looks like mine isn't supported unfortunately... which is surprsing as my phone is only a couple years old.

 

Can I just use any AR app instead?

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Contributor ,
Mar 17, 2023 Mar 17, 2023

I'm trying to learn Aero to create AR experiences, but the app isn't compatible with my Android device.

 

Any tutorials I find online say for me to first use the mobile app to scan the environment.

 

How do I do that without the mobile app? Is it just a case of simply not being able to use Aero at all?

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Adobe Employee ,
Mar 17, 2023 Mar 17, 2023

Hi @mttplbkp Here are the moble system requiremnts(including Android) thanks

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Contributor ,
Mar 19, 2023 Mar 19, 2023

Thanks, so if my mobile isn't compatible then that means I can't use Aero at all? I heard something about being able to use a laptop camera instead, but I can't find any info about it online

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Community Expert ,
Mar 19, 2023 Mar 19, 2023

Hi @mttplbkp 

 

If you scroll to the top of the link Mark posted, you'll see "Aero is now available on desktop":

https://helpx.adobe.com/aero/system-requirements.html

janee_0-1679274962526.png

 

The link takes you here:

https://helpx.adobe.com/aero/system-requirements-macos-windows.html

It is in beta on the desktop. Scroll down the page for some tutorials and installation tips.

 

Download instructions are here:

https://helpx.adobe.com/aero/get-started.html

 

And yes to your other question — you do need to meet the system requirements.

 

Jane

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Contributor ,
Mar 20, 2023 Mar 20, 2023

Thanks but I can run the desktop app just fine... the problem is that I have no way to scan the environment because the mobile app doesn't work. Every tutorial I read says to 'start up the mobile app' and scan the environment, even when using Aero on the desktop.

 

Is it possible to scan the environment with a laptop camera?

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Contributor ,
Aug 14, 2023 Aug 14, 2023

Were you able to solve it? I have a galaxy S21 FE and it is not compatible, apparently not in Ecuador (very weird). 

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New Here ,
Oct 31, 2023 Oct 31, 2023
LATEST

To Every body:

 

Try on your PC an android emulator, I remember this is possible and then connect an external camera, maibe in this way you could do it! I will do a try too but this week is not possible for me. Regards!

 

Raul R. R.

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