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Adobe Capture 9.1 crashing, shapes & pattern builder

New Here ,
Apr 07, 2023 Apr 07, 2023

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The app crashes while editing shapes or using shapes in pattern builder, or while trying to save shapes or pattern-builder patterns.

 

I'm using a 9.7-inch iPad Pro, iOS 16. 

32 GB model 😬

 

I'm *assuming* the problem is connected with my ipad's limited resources (RAM? Memory? Storage?), but in case the problem is something other than my ipad being ancient:

 

Most of the images I use -- whether photos or scans -- are files imported from OneDrive because other than my iPad I'm an Android/Windows user (shame on Google and OneDrive for separating their photos storage from their respective "drive" storage, and on Apple for having a good laugh over the situation instead of supporting the new photo storages.)

 

However, the crashing still happens when I'm working with images that originated on my ipad.

 

I can't pinpoint an app version when CA worked vs when it stopped working because I only recently started working with the graphics.

 

I thought maybe my Adobe cloud storage might have been an issue, but it continues to happen after upgrading my Adobe storage.

 

When I first installed Capture i had an active acrobat account and an "active" (paid for but never used) ps account, but no longer have either.

 

I haven't been able to find a "feedback" or "settings" link in the app (as mentioned in older posts about Capture crashing)

 

(For what it's worth I've been considering upgrading to a 1st gen 11" or 3rd gen 12.9" via Gazelle)

 

Thanks much!

 

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Performance , Shapes

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