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Adobe Capture looped back to welcomm/sign

New Here ,
Mar 16, 2020 Mar 16, 2020

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I downloaded adobe capture on the Google Store. I have downloaded it countless times, but I still cannot use the software. The reason is that after each login, I will jump back to the start interface. My phone is One Plue 6t (an Android phone). I want to know how can I solve the problem.

——Henry

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Adobe Employee ,
Mar 17, 2020 Mar 17, 2020

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Hi Henry. 

 

Sorry this is happening.

 

How are you signing in? With an Adobe ID? Or Google?

 

Please let me know. 

 

Sue. 

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