Adobe Capture not syncing

[PhyllisOrzalli]

Adobe Capture on my iphone 12MaxPro is not syncing with my Creative Cloud libraries. I use Adobe Illustrator and Photoshop libraries on my 2019 Mac Book Pro which are synced to CC. I have tried everything suggested in the forum here with no luck.

Is there any way to check the Adobe Capture password to make sure that I am using a correct account. The app does say that it is synced.

I am super frustrated. I was really looking forward to using this app.

Thank you

Phyllis

[Theresa J]

Sign out of your account on Capture and then sign back in using the same email and password you use on the computer.

[Michael2356933486w2]

I'm unable to sign out of Capture.  It tells me that an Internet Connection is required to sign out.  I am thoroughly connected to the internet.  I don't want to lose the shapes that I have created.  There are about 60 of them that haven't synced.